Product Care

Your bag outer and lining are water resistant so can be wiped down with a damp cloth and a gentle non abrasive cleaner can be used if you have stubborn marks that cannot be removed by water.  

Please take care to avoid damage or rubbing or scuffing your bag against surfaces as this falls under accidental damage wear and tear and is not covered under your warranty.   

Our bags have been designed with functionality in mind but please note that overloading your bag or carrying with one strap may result in excessive stress on the area and we cannot accept responsibility of the natural breakdown the materials over time past our warranty period. 

Although we use premium plated hardware on all of our products, this may fade over time, especially in areas of heavy use.